Hafilat Card Balance Check: Your 2026 Guide
The Hafilat card is essential for navigating Abu Dhabi’s public transport system, offering a cashless and convenient way to travel. To ensure your journeys are smooth, it’s vital to keep track of your card’s balance. If you’re a Hafilat card holder looking for the latest methods for a Hafilat card balance check, this guide is for you.
We will walk you through the various updated methods for checking your Hafilat card balance in 2026. We will also cover the card recharge process, so you can enjoy hassle-free travel across the city.
How to Check Your Hafilat Card Balance Online
The quickest and most flexible way to check your balance is online. You can do this from anywhere, at any time, using either the official website or a dedicated mobile app.
Using the Darb Website
1. Visit the Portal: Navigate to the official Hafilat online portal at https://hafilat.darb.ae/
- Log In or Register: If you have an account, enter your email and password to log in. New users must register first by providing the necessary details.
- Go to Recharge Card: Once logged in, you will see several options. Select the “Recharge Card” tab to proceed.
- Enter Card Details: Type the 16-digit serial number found on the back of your Hafilat card into the designated field and click “OK.”
- View Your Balance: The system will display your card details, including the current balance and the card’s expiry date. You can also top up your card from this screen if needed.
Using the Darbi Mobile App
For on-the-go management, the Darbi mobile app is an invaluable tool.
- Download the App: Install the “Darbi” app from the Google Play Store or Apple App Store.
- Sign In: Open the app and log in to your account. New users can register directly within the app.
- Access Hafilat Services: On the main screen, tap the menu or service icon (often a plus sign) to see more options.
- Select Recharge: Choose the “Recharge Hafilat” option from the menu.
- Check Balance: The next screen will show your current balance and provide the option to recharge your card. The process is similar to the website, requiring you to enter your card’s serial number if it’s not already saved to your account.
Hafilat Card Balance Check: Offline Methods
If you prefer to check your balance offline or don’t have internet access, there are several reliable methods available.
Using a Ticket Vending Machine (TVM)
Ticket Vending Machines are conveniently located at bus stations and major stops throughout Abu Dhabi.
- Locate a TVM: Find a machine at a nearby bus station or major public transport hub.
- Place Your Card: Insert or tap your Hafilat card on the machine’s card reader.
- Follow On-Screen Instructions: Navigate the menu to find the “Check Balance” option.
- View Your Balance: The machine’s screen will display your current card balance. You can also recharge your card at the TVM.
Checking Balance via SMS
The SMS service offers a simple way to check your balance without an internet connection.
- Open Messages: Go to the messaging app on your mobile phone.
- Compose the Message: Type BAL followed by a space and then your full Hafilat card number (e.g., BAL 1234567890123456).
- Send to 3009: Send this message to the number 3009.
- Receive Your Balance: You will receive an SMS reply shortly with your current Hafilat card balance details.
Hafilat Card Types
The Hafilat cards are available in three main types, each designed to meet the unique needs of people. You can get any of these cards relevant to you and enjoy their distinct perks and discounts.
| Hafilat Card Type | Use | Cost | Validity |
|---|---|---|---|
| Temporary | Suitable for temporary visitors or tourists staying in Abu Dhabi for limited periods | Free | 30 days |
| Permanent/ Personalized | Suitable for residents for daily traveling in the city through public transport, Citizens can further personalize their permanent cards to cater to their unique needs | 10 AED | 5 years |
| Special (Students/Seniors /Special Needs People) | Suitable for specific categories of people such as senior citizens, students, or special needs people | 5 AED | 5 years |
Hafilat Passes:
In addition to the regular Hafilat cards, you can also get Hafilat passes to commute publicly in Abu Dhabi. Compared to the Hafilat cards, which can be recharged continuously, Hafilat passes are actually prepaid.
It means they are not rechargeable but offer a cost-effective traveling solution, allowing people to enjoy unlimited rides within the pass’s duration without having to pay again and again.
They are also available in different types like monthly passes, weekly passes, and specific category passes, each having a different cost and duration. However, most of these passes are available to UAE residents only, requiring certain eligibility documents for purchase.
| Hafilat Pass Type | Use | Cost | Validity |
|---|---|---|---|
| Weekly | Good for enjoying unlimited public transport rides in the city for a shorter duration | 30 AED | 7 Days |
| Monthly | Good for daily commuting using public transport in the city | 80 AED | 30 Days |
| Special Needs / People of Determination | Suitable for people with disabilities for unlimited local rides, to buy this pass, you have to provide a valid UAE ID and medical certificate | Free | 1 Year |
| Senior Citizens | Suitable for older people (55 years old or above) living in the Emirates to commute locally, required documents to purchase this pass include Emirates ID and a lease contract or residency visa | Free | 1 Year |
| Students | Suitable for students to enjoy unlimited regional and local rides at economical rates A valid student card/university letter and Emirates ID is needed for this pass | 500 AED | 1 Year |
FAQs
-
What is a Hafilat card?
A smart card for cashless travel on Abu Dhabi’s public transport system. -
How can I recharge my Hafilat card?
Use the Darb website, Darbi app, or Ticket Vending Machines. -
Is there a fee for checking my balance?
No, balance checks are free across all methods. -
Can I transfer my balance to a new card?
Yes, visit a ticket office to transfer the balance from a lost or damaged card. -
Can I use my Hafilat card in other Emirates?
No, the card is valid only within Abu Dhabi and Al Ain.
Conclusion
Keeping track of your Hafilat card balance is essential for hassle-free travel in Abu Dhabi. Whether you prefer online, offline, or SMS methods, this guide ensures you’re always prepared for your next journey.
